Return Policy

General Return Conditions

We are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may return your product under the following conditions:

• The return must be made within [X] days after receiving the order.
• The product must be unused, in perfect condition, and in its original packaging.
• Returned items must be accompanied by the purchase invoice and return slip.

Non-Returnable Products

Some items cannot be returned, including:

• Customized or made-to-order products.
• Items damaged after delivery (except in the case of manufacturing defects).
• Used spare parts or consumables.

Return Procedure

To initiate a return, please follow these steps:

• Contact our customer service at support@inter-lin.com or +33 6 44 67 47 57 to obtain return authorization.
• Complete the return form provided with your order or downloadable from our website.
• Carefully package the product to prevent damage during transport.
• Ship the package to the following address: [Return address].

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

We recommend using a tracked shipping method to ensure the package is received.

Refunds and Exchanges

Once the returned product is received and inspected, we will notify you via email regarding the acceptance or rejection of the return.

• If the return is approved, we will process the refund within [X] business days using the same payment method used for the purchase.
• If you wish to exchange the product, we will ship the new item after receiving and validating the return.

Customer Service

For any questions regarding our return policy, please contact us:

• Email: support@inter-lin.com
• Phone: +33 6 44 67 47 57
• Address: 2022 RUE DU CHATEAU D’EAU 27470 SERQUIGNY

We strive to provide you with a satisfactory shopping experience and responsive after-sales service.