Maintenance and Repair: After-Sales Service and Maintenance Contracts
After-Sales Service (SAV)
We are committed to providing quality after-sales service for all agricultural machines purchased on inter-lin.com. Our SAV includes:
- Technical assistance: Phone and online support to diagnose issues and provide usage advice.
- Repairs: On-site or workshop interventions depending on the nature of the malfunction.
- Parts replacement: Supply and installation of original spare parts.
- Warranty: Application of the manufacturer’s warranty according to the conditions specified at the time of purchase.
Warranty Conditions
Equipment purchased on inter-lin.com comes with a limited warranty covering manufacturing and material defects. The warranty does not cover:
- Normal wear and tear of parts.
- Damage caused by misuse or improper maintenance.
- Repairs performed by an unauthorized third party.
For any warranty request, please contact us at support@inter-lin.com with your proof of purchase and a detailed description of the issue.
Maintenance Contracts
We offer maintenance contracts tailored to your needs to ensure the performance and longevity of your agricultural machines.
Types of Maintenance Contracts
- Basic Contract: Annual preventive maintenance including a general inspection and replacement of wear parts.
- Advanced Contract: More frequent maintenance with priority interventions in case of breakdown.
- Premium Contract: Comprehensive coverage including parts and labor, as well as priority access to customer service.
Benefits of Maintenance Contracts
- Reduced risk of breakdowns.
- Optimized equipment lifespan.
- Predictable maintenance costs.
- Fast and priority technical assistance.
How to Subscribe to a Maintenance Contract?
To subscribe to a maintenance contract, contact us at support@inter-lin.com or via our online form on inter-lin.com. A consultant will help you choose the option best suited to your needs.
Contact and Assistance
For any questions about our after-sales service or maintenance contracts, please contact us:
- Email: support@inter-lin.com
- Phone: +33 6 44 67 47 57
- Address: 2022 RUE DU CHATEAU D’EAU 27470 SERQUIGNY
We are committed to providing quality service to ensure the proper functioning of your agricultural equipment.